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Sheraton Guilin Hotel, Guilin
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Key details
About the Hotel
15 Bin Jiang Road,
Guilin,
China,
541001,
Guangxi
Sheraton Guilin Hotel is situated on the banks of the Li River in the heart of Guilin city. The hotel's location has been a muse for Chinese poets and artists through the ages. Guests can enjoy stunning views and convenient access to local attractions. It is located only 45 minutes from Guilin Liangjiang International Airport.
Location
Sheraton Guilin Hotel is conveniently located near popular attractions such as Elephant Trunk Hill and Zhengyang Pedestrian Street. It is 2.5 kilometers from central Guilin, allowing easy exploration of the city. The hotel is well-connected to local transport options and stands approximately 35 kilometers from Guilin Liangjiang International Airport.
Rooms
Sheraton Guilin Hotel features well-appointed rooms, including 19 spacious suites that offer breathtaking views of the Li River and hotel garden. Rooms range from 30 to 155 square meters and include modern comforts such as air conditioning and free Wi-Fi. Certain accommodations feature a hot tub, as well as bathrooms equipped with hydromassage showerheads and bathrobes. Select rooms also offer a seating area, enhancing the comfort for guests after a busy day.
Eat & Drink
The hotel has three on-site restaurants serving various culinary options, including Chinese and Italian cuisine. Guests can enjoy garden views while dining at the Cathay Chinese Restaurant or Bene On Bene 7. The Atrium Coffee Shop specializes in Western cuisine and offers buffet breakfasts on weekdays. For relaxation, the Camel Bar serves afternoon tea and evening cocktails with views of the indoor garden.
Leisure & Business
Guests can take advantage of an outdoor pool, sauna, and a 24-hour fitness center for leisure activities. The hotel includes 6,415 square feet of event space for meetings and conferences, featuring smart technology and bespoke planning services. Additional amenities include concierge services, a hair salon, and dry cleaning services, ensuring a comprehensive experience for business travelers.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Sightseeing – Elegant King Room Need to make appointment 1 Buffet 2 guests per Afternoon tea 2 guests per 2 Elephant Trunk Hill tickets
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast offered a wonderful selection of Western food items that made each morning delightful.view full review
Relaxing Pool Time
The swimming pool was perfect for the kids to unwind after a long day at the rice terraces; they had a blast!view full review
Spacious Comfort
The room was impressively spacious with a comfortable bed that ensured a restful night's sleep.view full review
Accessible Amenities
The hotel provided thoughtful amenities that made it easy for everyone to enjoy their stay.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Cycling
Darts
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Sauna
Steam room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
In-room computer
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
15 Bin Jiang Road,
Guilin,
China,
541001,
Guangxi
Map view
15 Bin Jiang Road,
Guilin,
China,
541001,
Guangxi
City landmarks
Within Xiangbishan Park
Elephant Trunk Hill
2.4
km
Shan Lake
Sun and Moon Pagodas
1.5
km
No.1 Qixing Road
Seven Star Park
1.6
km
Binjiang Road
Fubo Hill Park
1.4
km
China
Gunanmen Gate
2.3
km
Jiangtouzhou Village
Jiangtouzhou Ancient Dwellings
950 m
Binjiang Road
Wave-Subduing Hill Park
1.4
km
No.1 Taohuajiang Road
Liu Sanjie Landscape Garden of Guilin
630 m
Guanyan Scenic Resort
Guanyan Scenic Resort
950 m
Ronghu North Road
Jingjiang Princess House
920 m
Museum
Guilin Arts Museum
970 m
Xicheng Road
XiCheng Lu BuXingJie
1.0
km
No.250 Linjiang Road
Lijiang Folk Customs Garden
2.3
km
Bridge
Guilin Jiefang Bridge
910 m
Museum
Ronghu Art Museum
1.2
km
Daxu Old Street
Daxu Old Town
1.6
km
Bridge
Guilin Flower Bridge
950 m
No.1 Wangcheng Road
Jingjiang Royal Residence
1.6
km
No. 1 wangcheng
Jingjiang Wangcheng City
1.8
km
1 Wangcheng; 王城1号
Solitary Beauty Peak
1.5
km
Shopping Area
Guilin Department Store
2.2
km
Zhongshan North Road
Guilin Two Rivers and Four Lakes Resort
3.2
km
Park
Riyue Shuangta Cultural Park
3.4
km
Park
Xiangbishan Park
2.3
km
Nearby
Square
Guilin Central Square
520 m
Shanhu North Road
Zhengyang Pedestrian Street
430 m
Zhengyang Walking Street
ShangShui MeiShiJie
140 m
North Section of Binjiang Road
Xiaoyao Building Site
120 m
Shanhu North Road
Guilin ZhengYang BuXingJie
400 m
Zhengyang Road
GuiLinShi ZhengYang Lu BuXingJie
410 m
Restaurants
Don Quijote Spanish Restaurant
550 m
1/F
GuiLin HouYuan AiErLan JiuBa
540 m
Zhen Yang Pedestrian Street
Cafe Nissi
250 m
18 Binjiang Road
Li River Cuisine Restaurant
780 m
No.1 Shanhu North Road
GuiLin ZhouCheng LiJiang Cai
760 m
XiuFengQu Shan Hu BeiLu 3Hao
Kali Mirch Indian Cuisine
1.5
km
No.5 ren min street
Starbucks
1.9
km
Mengshidao Shopping Mall
Gou Wei Wang Restaurant
1.3
km
WenMing Road ZongHe Building 14
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Comfortable rooms
Slightly small rooms
Dated smell
7.4/10
Very good
Rooms
7.4
Location
8.5
Service
8.3
Dining
6.3
Guest reviews
7.4/10
based on 29 reviews
4/5
based on 1415 reviews
8.0
8.0/10based on 72 reviews
#15 of 706 hotels in Guilin based on Tripadvisor
Henry
United Kingdom,
June
2024
8.0/10
The hotel offers a clean and comfortable stay with very friendly staff in a great location, ideal for tourists. However, some dining options could be improved, and facilities are average.
Rooms
9.0
The room was very clean, comfortable, and had an enormous bed.
Service
9.0
The staff were very friendly and helpful, creating a relaxing atmosphere for international tourists.
Location
8.0
The hotel's location is very convenient for tourists, especially for night market shopping and sightseeing sites.
Dining
7.0
The dining experience was a bit expensive with limited options.
Facilities
7.0
The hotel offers standard facilities for a comfortable stay.
Ruth
United Kingdom,
June
2024
7.8/10
The hotel is centrally located near the river with plenty of dining options nearby. The rooms are comfortable but could use some updating, and the service is polite and professional. The dining experience is unique with a great view, but vegetarian options are limited. The facilities are satisfactory overall.
Rooms
7.0
My room was overlooking the swimming pool and was spacious but felt a bit tired.
Service
8.0
The staff was polite and professional, helping me with various requests.
Location
9.0
The hotel is very central, close to major attractions and a variety of dining options.
Dining
7.0
The dining experience provided a wonderful view of the surrounding hills, but vegetarian options were lacking.
Facilities
8.0
The hotel offers standard facilities with everything expected from a 5-star chain.
Walter
United Kingdom,
May
2024
7.4/10
The hotel offers a mix of pros and cons. The rooms are a bit tired but acceptable, with a balcony that could be cleaner. The service is top-notch, especially thanks to the lobby manager Lily Tang. The location is convenient, close to attractions and dining options. The dining experience is average, and the facilities are decent.
Rooms
7.0
The rooms are a little tired but acceptable. The balcony could be cleaner.
Service
9.0
The service is excellent, especially thanks to Lily Tang. The staff are super friendly and helpful.
Location
8.0
The location is convenient, close to attractions and dining options.
Dining
6.0
The dining experience is average. Breakfast options are limited with occasional lines.
Facilities
7.0
The facilities are decent.
Gene
United States,
May
2024
7.6/10
My stay at the hotel was overall pleasant. The rooms were spacious, clean, and very comfortable, overlooking the swimming pool. However, I noticed a slightly small size and a dated smell. The service, particularly from Nancy and Daisy, was very helpful and patient, but I wish they had been stricter with stopping smokers. The location was superb, right by the river with easy access to eating places and shops. The dining experience offered a good mix of East and West cuisine, though breakfast could get crowded. The facilities were satisfactory overall.
Rooms
8.0
The rooms were spacious, clean, and very comfortable, mine was overlooking the swimming pool.
Service
7.0
The service, especially from Nancy and Daisy, was very helpful and patient.
Location
9.0
The location is superb, on the riverside promenade, with all city attractions within a short walk.
Dining
7.0
The dining had a good choice of East & West cuisine, but breakfast could get busy.
Facilities
7.0
The facilities were satisfactory overall.
Great location
Slightly small rooms
Alex
United Kingdom,
May
2024
7.8/10
The hotel offers very clean rooms with everything you need for a 5-star experience, but there is a lingering smell of stale smoke. The service is top-notch with friendly staff going above and beyond to assist guests, yet there are minor issues like cleanliness around the pool area. The location is superb, near major attractions and vibrant spots, although there are occasional lapses in attention to guests. The dining experience is unique but could use improvements in seating capacity during busy times. The facilities are well-maintained and provide a comfortable retreat after a long day of sightseeing.
Rooms
7.0
The rooms were very clean on the first night but stunk of stale smoke. They have a standard layout and all essentials for a 5-star chain.
Service
9.0
The staff was very obliging and friendly, going out of their way to assist guests. However, there were some lapses in maintaining cleanliness around the pool area.
Location
8.0
The hotel is superbly located on the riverside promenade, within walking distance of all city attractions. However, there were some instances of inattentiveness from staff during service.
Dining
7.0
The dining experience was unique with a wonderful view but could be improved in terms of seating capacity during busy times.
Facilities
8.0
The facilities are well-maintained and offer a comfortable retreat after long days of exploring.
Jeff
United States,
April
2024
6.6/10
My stay at the hotel was a mixed experience: the location was great, close to the river and central attractions, but the room, although clean and somewhat comfortable, had a moldy smell and old furnishings. The service was friendly and attentive, although improvement could be made in some areas. The dining options were lacking variety for Western guests, and the facilities were decent but could be better.
Rooms
6.0
The room, though clean and relatively comfortable, had a moldy smell and old furnishings similar to older American chain hotels.
Service
7.0
The staff were friendly and helpful, offering various services to make the stay more convenient.
Location
8.0
The hotel's location is great, near the river and within walking distance of shopping areas and restaurants.
Dining
5.0
The dining options could be improved for Western guests, lacking variety and service quality.
Facilities
7.0
The facilities were adequate, but there is room for improvement to enhance the overall guest experience.
Scott
United Kingdom,
April
2024
6.6/10
The hotel had slightly small rooms that were dated with a moldy smell from previous guests, making it the most boring place during our trip. On the bright side, the location was superb facing the Li River, and the staff was very helpful. However, the dining experience was average, and the facilities left more to be desired.
Rooms
5.0
The rooms were slightly small and dated with a moldy smell from previous guests.
Service
8.0
The staff, including the General Manager, was very helpful.
Location
9.0
The location was superb, facing the Li River and near several attractions.
Dining
6.0
The dining experience was average, catering mostly for local tastes.
Facilities
5.0
The facilities were lacking compared to expectations.
Mitchell
United States,
March
2024
8.4/10
I had a wonderful stay at the hotel. The rooms were really big and clean, the service was exceptional, and the location was perfect for exploring Guilin. However, the dining options were a bit limited and the breakfast buffet could have been better.
Rooms
9.0
My room was very clean, comfortable, and had an enormous bed.
Service
9.0
The staff were extremely helpful and patient, especially Nancy and Daisy who went above and beyond to assist me throughout my stay.
Location
9.0
The location is perfect and close to everything in the main tourist area of Guilin, with many local eating places within walking distance.
Dining
7.0
While the dining offered a good choice of East & West dishes, the breakfast buffet got busy early and the options were a bit repetitive.
Facilities
8.0
The hotel offers a range of facilities that cater to guests' needs, making the stay even more convenient and enjoyable.
Charles
United Kingdom,
March
2024
7.8/10
The hotel had some minor disadvantages but was extremely comfortable inside, making it one of the most boring places during our trip. The service was kind and helpful, even at 2 in the morning. The location, although amazing, was slightly ruined by the old property and smaller rooms. The dining experience was good but catered mostly for local tastes. The facilities were up to par, with a few areas looking tired here and there.
Rooms
8.0
The rooms were extremely comfortable with some minor disadvantages.
Service
9.0
The service was kind and knowledgeable, going to great lengths to assist us.
Location
7.0
The location is amazing but slightly ruined by the old property and smaller rooms.
Dining
7.0
The dining experience was good but mainly suited to local tastes.
Facilities
8.0
The facilities were overall good, although some areas looked a little tired.
comfortable rooms
smaller rooms
Paul
United Kingdom,
March
2024
7.6/10
The hotel rooms were well maintained and spacious, with comfortable beds. However, the noise level was quite disturbing for early bedtimes with a child. The standard layout was present with all necessary amenities expected from a 5-star chain, providing an extremely comfortable stay.
Rooms
9.0
The rooms were extremely comfortable and had everything needed for a pleasant stay.
Service
7.0
The staff provided great service, although there were challenges in communicating in English. Nevertheless, they were polite and professional.
Location
9.0
The hotel's location was perfect, close to food streets, parks, lakes, and some of the best restaurants in town. It offered a central position near popular attractions like Elephant Hill, the palace, and views of Lijiang.
Dining
5.0
The dining experience was a real let down with limited options catering mostly to local tastes, especially on the higher floors. However, the buffet on the first floor offered a view of the hotel's corridor.
Facilities
8.0
The hotel facilities were standard for a 5-star chain, offering room service, car hire, dry cleaning, housekeeping, grocery shopping service, laundry, welcome drink, tours/ticket assistance, and even a happy hour.
Roy
United Kingdom,
February
2024
8.4/10
I was amazed by the spacious and clean suite I received upon arrival at this hotel. The service from the friendly reception staff was exceptional. The location is convenient, close to the Li River and within walking distance of various attractions and local markets. Although the dining experience was average, the hotel offers great value for money with its amenities and facilities.
Rooms
9.0
The suite I stayed in was spacious and clean.
Service
9.0
The reception staff provided excellent service, collecting and returning our belongings promptly.
Location
9.0
The location is very convenient, within walking distance of the Li River and local markets.
Dining
7.0
The dining experience was average with some waiting time.
Facilities
8.0
The facilities at the hotel are great and provide good value for money.
convenient location
average dining
Matthew
United States,
February
2024
7.4/10
My stay at the hotel was a bit lackluster. The rooms, while standard Sheraton fittings, were fine but nothing special. The service, though slow, was ultimately helpful due to the patience and assistance of Nancy and Daisy. The location was excellent, close to the pedestrian streets of Guilin and the Li River. The dining experience provided a good choice of East & West cuisine but was marred by catering mostly to local tastes. The facilities were decent but not outstanding.
Rooms
6.0
The rooms were standard Sheraton fittings and were fine.
Service
8.0
The staff was very helpful and patient, especially Nancy and Daisy.
Location
9.0
The hotel's location is excellent, very near to Zhenyang Bu Xing Jie and the pedestrian streets of Guilin.
Dining
7.0
The dining options were a mix of East & West cuisine, but mostly tailored to local tastes.
Facilities
7.0
The facilities were decent but not exceptional.
Great location
Limited dining options
Chad
United States,
February
2024
6.8/10
The hotel had its pros and cons. While the rooms could have been more comfortable, it was a convenient location near the pedestrian streets of Guilin. The dining options were limited, catering mostly to local tastes, but the service was commendable, especially checking us out at 2 in the morning.
Rooms
6.0
The rooms were probably the most boring place during our trip.
Service
9.0
The staff was very helpful, even checking us out at 2 in the morning.
Location
8.0
The location is quite convenient, very near to Zhenyang Bu Xing Jie.
Dining
6.0
The dining was on the 7th floor but mostly catered to local tastes, limiting options.
Facilities
5.0
The facilities could not cope with coach tours.
Helpful service
Limited dining options
Bob
United States,
January
2024
7.8/10
I had a mixed experience at the hotel. While the room was comfortable, the noise from overlooking the pool disturbed my child's bedtime routine. The air conditioning/heater was a great perk for the winter season, though.
Rooms
7.0
Despite being comfortable, the room's location overlooking the pool led to disturbances due to noise, impacting my child's bedtime.
Service
7.0
The service, particularly communication with one staff member, was meaningful. However, there were some concerns about hygiene practices in the pool area.
Location
9.0
The hotel's central location near Guilin attractions like Elephant Hill and overlooking Lijiang River was superb. It offered easy access to various restaurants.
Dining
8.0
Dining at the hotel provided an exceptional view of the surrounding hills, making it a great start to the day. However, it seemed catered more to local tastes.
Facilities
8.0
The hotel facilities were adequate with a unique dining experience and a riverside location, but the noise from the pool area was a drawback.
Will
United Kingdom,
December
2023
6.2/10
The hotel had clean and tidy rooms with good facilities, though a bit warm and unable to adjust. The service was extremely helpful and provided a wheelchair and bath chair throughout my stay. The location was really good, near food and shopping centers, and some tourist attractions. The dining experience offered limited options for the Western palate, and the facility was described as horrible.
Rooms
8.0
The rooms were clean, not very big, but pretty comfortable.
Service
9.0
The service was extremely helpful, and the staff provided a great atmosphere to relax.
Location
9.0
The location was very centric, close to the main tourist attractions in Guilin.
Dining
5.0
The dining experience was horrible with very few offerings for the Western palate.